AGT General Business Market Bill Turner Sales Manager August 16, 1995 Jonathan Levine Canada Connect Corporation #201-1039-17th Ave SW Calgary, Alta. Mr. Levine SERVICE REQUEST You have requested additional circuits to add to your existing Centrex Network Access Lines. As you are aware, your business is in a situation where your line usage is in contravention of AGT's Competitive Terminal Services Tariff. The addition of 16 circuits will not bring your average peak hour traffic to within the 5.6 CCS per line specified. As we have discussed, AGT will provide the 16 circuits as Basic Exchange class of service, to be installed and working at your new address on September 5. Please call me if you have any questions. Yours Truly (signed) Bill Turner Sales Manager